Insurance document processing with AI

Insurance document processing with AI: a working pilot in weeks

Tenhaw turns insurance PDFs into structured, enriched data, with review by confidence and consequence. Test one workflow through a £20,000–£55,000 proof of concept.

Security inside the build. Client-approved tools and infrastructure supported PPL’s working proof of concept. Read the PPL method.

Book a 30-minute call

30 minutes with James Rooney to discuss your team, workflow and first scope.

See the evidence and approach
The job to be done

What we can help you deliver

For insurance operations and technology teams testing how contracts and PDFs could become structured information that reviewers can check and use.

Turn document content into structured information

At PPL, the working pipeline extracted, validated and enriched PDF data for an existing business-intelligence dashboard. Test the documents and fields that matter in your workflow.

Give reviewers the uncertain decisions

Route review by confidence and consequence, retaining the source needed to check a field. Agree who can resolve a doubtful value and when processing must pause.

Make a production decision with evidence

A pilot tests the workflow against your documents. Its result informs a separate production scope, including throughput, identity, error handling and operational ownership.

Use a 30-minute call to discuss the outcome your team needs.

Book a 30-minute call
Working together

Build the capability around real work

  1. 01

    Bring real documents and acceptance examples

    Choose a bounded document workflow, its data owners and the difficult cases your team already handles. Agree what counts as a useful result before the build.

  2. 02

    Build the pipeline with your engineers

    Work inside your repositories and infrastructure. The published PPL pipeline extracts to markdown, narrows to key fields, normalises, enriches against third-party APIs, adds semantic context and thematic grouping, applies business logic and lands in the dashboard.

  3. 03

    Review the result before expanding

    Record which examples pass, fail or need a person. The proof of concept ends with a go/no-go decision and a fixed quote for the 90-day outcome programme.

Ask how this approach would fit your data, systems and team on a 30-minute call.

Book a 30-minute call
Evidence and approach

Read the evidence behind the approach

Security inside the build

Client-approved tools and infrastructure supported PPL’s working proof of concept.

Read the PPL method

Paired engineering at PPL

At PPL, a six-month Embedded Agentic Lead engagement included a two-week greenfield working proof of concept, paired with a client engineer. It did not enter production.

Read the PPL proof of concept

Book 30 minutes to ask James about the work and how it relates to your situation.

Book a 30-minute call
Scope and price

Choose a starting engagement

Agree the workflow, deliverables and team before work starts. These are the existing engagements this use case can sit within; prices exclude VAT.

Agentic Proof of Concept

Fixed price · £20k–£55k

2–4 weeks

Build and test one AI workflow in your own tenancy.

See scope, team and terms

90-day outcome programme

Fixed price · £120k or £180k

90 days

One workflow in production and in use in 90 days.

See scope, team and terms

Use a 30-minute call to decide which scope is a sensible starting point.

Book a 30-minute call
book a call

Talk through the work you want to change.

A 30-minute discovery call with James Rooney. Bring a workflow, product or team challenge and we will discuss a sensible first scope.

most start with a fixed-price AI Readiness Audit · £44,000 · 4 weeks · working prototypes

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Describe the work

Describe the work in a paragraph. James replies with a rough scope and budget range within two working days.

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Frequently asked questions

What documents can it handle?

The published PPL proof of concept processed contracts and other PDFs into structured, enriched information for business intelligence. Your own document types and difficult examples need testing before a scope or accuracy claim can be agreed.

How is accuracy controlled?

Use validation and confidence-based routing with the source material available for checking. Test against agreed examples and record failures and cases needing human review. Confidence alone does not establish that a field is correct.

Who reviews low-confidence fields?

The people with the expertise and authority to resolve them. Agree that review role during workflow design, including which consequences require a person even when model confidence is high.

Does it work on our infrastructure?

Yes. Tenhaw builds in your environment, with your data and repositories, under your policies and access controls. Only AI tools approved by you in writing may touch client data.

What does a pilot cost?

Tenhaw’s Agentic Proof of Concept costs £20,000–£55,000 fixed over two to four weeks, excluding VAT. One or two engineers pair with your people on one agreed workflow. Complexity and the state of the data determine the scoped fee.

Is it production-ready after the pilot?

The pilot ends with a working proof of concept and a separate production decision. The PPL example was a two-week greenfield build that did not go into production. Tenhaw’s 90-day programme separately covers one workflow into production and use.