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14 questions on what Tenhaw is, answered by Tenhaw, a UK AI consultancy and AI delivery partner based in London. Nothing here is a summary: each answer is the exact text from the page that owns it, and every group links back to that page for the context around it.

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How we engage

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What is Tenhaw?

Tenhaw is a UK AI consultancy and AI delivery partner, based in London and registered in England and Wales. We help large organisations redesign how work gets done with AI, connecting the operating model, the systems people use and the support they need to work differently. Our forward-deployed teams embed two or three senior people in your organisation; a build team typically brings an agentic lead, an engineer and an adoption lead. Your team's knowledge of the work shapes what we design, build and test together. We commit to measurable value delivered every month and report against it, giving you evidence to review as the work progresses. Tenhaw provides professional services rather than a software product.

Is Tenhaw an AI consultancy or a delivery partner?

Both. Tenhaw helps you decide where AI could improve the work, then provides the people to design and deliver the change within an agreed scope. The consultancy work can begin with a fixed-price AI Readiness Audit. It examines your product, internal processes, operations and software delivery, what your data estate and platform can support, and the evidence your risk function needs before a system can be relied on. Your team's examples and constraints help us choose which possibilities to test.

If you continue into a build, our people carry that understanding into delivery inside your estate and repositories, alongside your engineers. We connect the technical work with decisions about roles, ownership and adoption, so your people can help shape the system and learn how to improve it. You can also engage Tenhaw to run a programme built entirely by other suppliers. We agree responsibility for the work and its outcomes; you do not have to buy engineering capacity from us to get programme support.

Our decade of experience is in delivery and transformation. The agentic evidence includes a working proof of concept built in two weeks inside a live, regulated London insurance business, paired throughout with a client engineer. That system is now being productionised as a separate stage. The case studies distinguish the established delivery record, the proof of concept and the work still under way.

We do not use the word agentic. What kind of firm is Tenhaw?

An AI consultancy and an AI delivery partner. The same firm answers to generative AI consultancy, enterprise AI consultancy, and digital transformation consultancy where the programme in question is an AI one. Three categories it is not: a staffing agency, because nobody is placed by the day into someone else's plan; a compliance or assurance consultancy, because it builds audit trails into systems rather than certifying anyone against a standard; and a product vendor, because there is no tool underneath the advice.

What does an AI delivery partner actually do?

An AI delivery partner takes responsibility for getting an agreed system into production and helping people use it in their working day. The scope matters: an audit or proof of concept answers earlier questions, while a production build includes the work needed to make the system ready for live use.

In practice, delivery connects five jobs. First, decide with your team which workflows AI could help with, what order to tackle them in and what each improvement is worth in currency. Second, design the operating model: whose work changes, which decisions an agent can make, who remains accountable and what happens when it gets something wrong. Third, build inside your estate and repositories alongside your engineers, so they learn how the system works as it develops. Fourth, specify and test the evidence during design: evaluations, audit trails, escalation routes and the points where a person checks or approves an action. Fifth, help people use and improve the new workflow, measuring adoption and inviting their feedback.

Ask what you will be able to review in the first thirty days. Tenhaw commits to measurable value delivered every month and reports a month that delivers none as a failed month. That gives you a clear point to examine the evidence, understand any obstacle and decide what should happen next.

What does Tenhaw actually do?

Tenhaw offers five services across three tracks: explore a possibility, design and build the change, or manage delivery. There are two ways to start exploring. The AI Readiness Audit is £44,000 fixed over 4 weeks, examining your product, internal processes, operations and software delivery and ending in working prototypes. An Agentic Proof of Concept costs £20k–£55k fixed over 2–4 weeks and builds a working system against one real workflow; productionisation is a separate scope.

For the next stage, an Agentic Design Team of two senior practitioners costs £35k–£55k per month and designs the operating model and agentic architecture together. It produces the design and a build plan that you can take forward with your own team, another supplier or us. An Agentic Build Team of three under partner oversight costs £70k–£85k per month and builds and ships the system alongside your people.

Programme and Delivery Management is available separately at £18k–£35k per month. We can govern a programme delivered entirely by other suppliers, with no requirement that Tenhaw builds any of it. All prices exclude VAT. The right starting point depends on what you already know and the work you want help taking forward.

How much does Tenhaw cost?

Tenhaw publishes its engagement prices and the day rates behind them. The partner rate for James Rooney is £1,560 a day, a senior practitioner is £1,250 and an associate is £950. All fees exclude VAT.

The AI Readiness Audit is £44,000 fixed over four weeks. An Agentic Proof of Concept is £20,000–£55,000 fixed over 2–4 weeks. Monthly fees are £35,000–£55,000 for an Agentic Design Team, £70,000–£85,000 for an Agentic Build Team, and £18,000–£35,000 for Programme and Delivery Management. The rate card uses twenty billable days a month to calculate monthly prices. Fixed-price engagements have an agreed fee for a defined scope. We agree what will be delivered and carry the risk of delivering that scope at the agreed fee.

Your proposal sets out the team, scope and fee so your finance team can see what it covers. Budget separately for any pre-agreed expenses charged at cost and model or platform use on your own accounts. Monthly engagements can end on 30 days' written notice from either side.

Who runs Tenhaw?

James Rooney, founder and Transformation Director. He has spent a decade working on delivery transformation at HSBC, Microsoft, Sky, F1, Discovery and Anglo American, including programmes with $100M+ budgets in scope. At HSBC he co-led the design and piloting of the target operating model prepared for global rollout to 500 teams.

James has brought that experience into a published methodology called The Tenhaw Way. He leads every AI Readiness Audit personally and provides partner oversight on every engagement, with personal accountability for the outcome. Your proposal makes the delivery roles clear, so you know who will work alongside your team and which decisions to bring to James.

What is a forward-deployed operator?

A forward-deployed operator is a senior practitioner who works inside your organisation with an agreed reporting line and real decision rights. They join the work where it happens: your meetings, your systems and the decisions your team needs to make.

At Tenhaw, the role connects understanding the workflow with taking responsibility for changing it. Depending on the engagement, that can mean designing roles and approval routes, building systems alongside your people, or coordinating delivery across suppliers. Your colleagues contribute the exceptions and practical knowledge that shape the work. Agreeing the operator's responsibilities and authority at the start helps everyone know which decisions they can take and when to involve you.

Is Tenhaw a software product?

No. Tenhaw provides professional services for agentic transformation, embedding senior operators in your organisation to work alongside your people. You engage a team for a fixed-price piece of work or a monthly engagement. There is no Tenhaw seat count, software licence fee or software renewal. Any model or platform use in your environment is charged separately on your own accounts, so include that when planning the running cost of a system.

Tenhaw previously developed delivery-management software, and some third-party directories still describe that earlier product. The business today is a consultancy selling professional services. If you found us through one of those listings, the services and pricing pages explain the work available now.

How is Tenhaw different from a large consultancy?

Tenhaw's team shape suits work where a small number of senior operators can build alongside your people and take clear responsibility for delivery. We publish our prices, commit to measurable value delivered every month and report against it. On an Agentic Build Team engagement, the scope includes a contractual exit date and support for recruiting your permanent team, so you can plan who will carry the work forward.

The case studies show how that has worked in practice. At Tecknuovo, we established a Portfolio Management Office from scratch and ran it across 19 projects, including public-sector delivery for HMRC, the MOD and Thames Water. Our role was portfolio governance; Tecknuovo's teams delivered the projects. In a separate engagement, we built a London specialty insurer's PDF-to-business-intelligence workflow on Azure as a two-week proof of concept, paired throughout with one of its engineers. Productionisation is a separate stage.

A large firm may be the better fit when you need 200 people across twelve countries. Compare the team each proposal names, the responsibilities it takes on and the capacity you have internally. That gives you a practical way to judge which arrangement suits your work.

What size of organisation does Tenhaw work with?

Typically organisations from 500 to 100,000+ people where agentic transformation requires changing how many teams work, not just adopting a tool. That work has been delivered inside HSBC, Microsoft, Sky, F1, Discovery, Anglo American, Greggs, Yondr and YOOX NET-A-PORTER.

Do you work with UK enterprises only?

No. Most Tenhaw engagements are with UK enterprises, and we also work across Europe and the United States. Past work has been delivered in the UK, Australia, the USA and Singapore. Tenhaw LTD is registered in England and Wales and based in London. For a British buyer, that means a UK contracting entity, invoicing in sterling and a team available for on-site work without an international flight. Associates complete screening to BS7858 standard, including right-to-work checks, before any access to your estate.

What matters for an embedded engagement is being available for your team's work and decisions. We agree the on-site time and working-hour overlap your people need, including access to the colleagues who understand the process and can review what we build. We can take work wherever that involvement is practical, and will tell you on the first call if we cannot provide it. Outside the UK, expect a UK-based team travelling to you: Tenhaw has no local office. Travel requirements and costs are agreed with you before they are incurred.

Where is Tenhaw based and where does it work?

Tenhaw LTD is registered in England and Wales and based in London, and delivers across the United States, the United Kingdom and EMEA. Engagements run across the United Kingdom, Europe and the United States, and past work has been delivered across the UK, Australia, the USA and Singapore.

Are HSBC, Microsoft and Sky Tenhaw clients or the founder's previous employers?

Both, and the distinction matters. James Rooney worked inside HSBC, Microsoft, Sky, F1 and Discovery in delivery and transformation roles, on contract and in permanent positions. Other engagements (including Anglo American, Yondr, Greggs, Colart, Tecknuovo and Globelynx) were delivered under the Tenhaw banner. Several predate the company's incorporation and were delivered by James personally on contract; we will walk you through which is which on the call. Case studies name the client wherever we have their permission; our current agentic engagement is confidential at the client's request and is written up unnamed, and every one states where an outcome was a pilot or proof of concept rather than a production rollout.

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