The design pair and the build team, answered in full.
The two monthly delivery rungs: a pair designing the operating model and the agentic architecture, and a team of three building inside your estate under partner oversight.
- questions in this group, each answered in full
- 11
- pages the answers are written on, every one linked
- 2
- questions across the whole FAQ
- 316
11 questions on the design pair and the build team, answered by Tenhaw, a UK AI consultancy and AI delivery partner based in London. Nothing here is a summary: each answer is the exact text from the page that owns it, and every group links back to that page for the context around it.
Agentic Design Team
Answered on Agentic Design Team, and rendered here in the same words.
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What is an AI-native operating model?
An organisational design in which AI agents perform a meaningful share of the work, and the structure, roles, decision rights and governance are rebuilt around that fact rather than bolted onto the existing hierarchy. It specifies what humans own, what agents own, how agent decisions are audited, and who is accountable when an agent gets something wrong.
Why design the operating model and the infrastructure together?
Because a target operating model the platform cannot support is a document rather than a design, and an architecture built without knowing which decisions move to agents optimises for the wrong things. Separating the two is one of the most reliable ways to produce a programme that stalls at the point of scaling.
Do you provide an interim Head of AI?
Yes, with one caveat about scope. The job most organisations advertise as Head of AI splits in two: designing how the organisation works around agents, and running the delivery. This rung supplies the first, as an operating-model lead alongside an agentic architect, for two to four months. If what you need is the delivery half, that is programme and delivery management at £18,000 to £35,000 a month, or the Agentic Build Team if the thing also has to be built. Either way it is an engagement rather than an appointment, and writing the specification you recruit against is part of the work.
Why a team of two rather than one?
The two disciplines are different. Operating-model design is about decision rights, accountability and adoption; agentic architecture is about platform, data, integration and security. One person covering both does one of them badly. Two senior practitioners is the smallest team for the work.
How do you decide what humans own versus what agents own?
By the consequence and reversibility of the decision, not by task complexity. Agents take decisions that are high-volume, observable and cheaply reversible. Humans retain decisions that are consequential, contested, or hard to undo. The boundary is written down explicitly per role, and the escalation path across it is part of the governance framework.
Agentic Build Team
Answered on Agentic Build Team, and rendered here in the same words.
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Who is actually on an agentic build team?
Three forward-deployed practitioners: an Agentic Lead who owns the operating model and decision rights, a Forward-Deployed Engineer who builds and ships inside your estate, and an Adoption Lead who owns the part that usually fails, getting people to actually work the new way. James Rooney provides partner oversight on every engagement. Everyone on the team is someone he has already delivered alongside, screened to BS7858 standard before any client access, and the people on your engagement are not substituted without your written agreement.
What is an interim agentic lead?
An interim agentic lead is a senior practitioner who runs an organisation's agentic delivery from inside its management structure for a defined period rather than as a permanent employee. At Tenhaw the role sits at the front of the Agentic Build Team: real decision rights, a real reporting line, accountability for a monthly production increment, and a dated exit with the capability owned by your permanent team. James Rooney is embedded in that role on a live engagement inside a London specialty insurance business, which is where the method on this site is being run in anger.
Can we take the agentic lead on their own, without the rest of the team?
Not from this rung. A build team is three people because shipping needs three: someone holding delivery, someone building, and someone owning adoption. If what you want is one senior person holding delivery, governance and supplier management while other people build, that is programme and delivery management at £18,000 to £35,000 a month, and it can be run fractionally from around three days a week. We would rather point you at the cheaper rung than sell you two people you do not need.
How often does the team deliver something?
Engagements are structured around a monthly production increment rather than a distant go-live, so you can judge the work on evidence within the first thirty days. Each month the team commits to something measurable reaching production and reports against it; a month with nothing in production is reported as a failed month. This is the commitment we ask to be held to from month one.
What stops us becoming dependent on Tenhaw?
The exit is designed at kickoff rather than negotiated at the end. The team pair-programs with your engineers throughout, recruiting your permanent team is an explicit deliverable, and the final sixty days are a documented handover with a decreasing-involvement taper. On a recent engagement, a client engineer who paired on a two-week build finished it 70% confident they could run the process unaided.
How much does an agentic build team cost?
£70,000–£85,000 per month for a team of three under partner oversight, typically on a 6–12 month engagement. That is comparable to a mid-sized consultancy engagement team, but resolves to three senior practitioners accountable for the outcome rather than a pyramid of juniors.
316 questions, grouped by subject
Every question answered anywhere on tenhaw.com sits in one of 39 groups. This is one of them.
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